Student Services

At East Tennessee State University, our focus is on your success. In addition to providing you with the flexibility and convenience of high-quality online education, we offer a full spectrum of resources and support services to help you all the way from enrollment to employment.

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Technical Support

Your online learning starts at Desire2Learn, our portal where you can log in to see courses and much more. If you’re experiencing course-related technology issues, our IT Help Desk can assist you. You can report problems online, via email [email protected], or by calling (423) 439-4648.

Financial Aid

At ETSU, we help you maximize the value of your investment in education with affordable, pay-by-the-course tuition and a wide array of financial aid options available to qualified students. Learn more about the ETSU Office of Financial Aid and Scholarships

Military and Veteran Services

Recognized as a Military Friendly® school by VIQTORY media, ETSU is honored to serve those who serve, including active-duty military, veterans, and their families. Explore the many military and veteran services benefits available to you from financial aid to STRIVE, an entrepreneurship training program.   

Center for Academic Achievement

Our online students have access to the same level of academic support as our on-campus students. Need some extra help with your courses or study habits? The Center for Academic Achievement offers tutoring, supplemental instruction, and academic coaching to help position you for maximum success.

Communication Lab

Learning to communicate effectively is a lifelong skill that will benefit you during your education and beyond. Gain assistance improving your communication in all forms, from writing assignments to practice with oral presentations, at our Communication Lab

Charles C. Sherrod Library

Take advantage of the vast array of student resources at the Charles C. Sherrod Library. Find articles, books, journals, and more. For help with a specific topic, schedule a Research Help appointment with a librarian. For more information, email [email protected] or call (423) 439-4307.  


East Tennessee State University is committed to providing equal access to educational opportunities for all. Learn more about our accessibility policies and resources.

Career Services

At ETSU, we go beyond career-relevant programs by offering you supplemental  career services to help you achieve your professional goals. Strengthen your ability to compete effectively with enhanced job search skills, a more polished resume, and interview preparation. Our partnerships with private and public sector employers can open more doors for internships, job shadowing, and networking.


Celebrate this important milestone in your life by participating in our on-campus graduation ceremony. Follow these steps to apply to graduate.

Request Information

Submit this form, and an Enrollment Specialist will contact you to answer your questions.

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Or call (833) 690-1228

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or call (833) 690-1228 (833) 690-1228

for help with any questions you may have.